Privacy Policy

Last updated: February 2025 — Effective for F4RM.io (the "Service" or "Software")

1. Introduction

F4RM.io is a free, open farm management software platform designed to help farmers and agricultural operators manage their operations. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service.

By using F4RM.io, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide Directly

When you use the Service, you may provide:

Account Information: Email address, name, and profile picture (via Firebase authentication)
Farm Data: Farm details, field information, crop records, livestock records, equipment and building data
Financial Data: Income, expenses, ledger entries, accounting records (general ledger, balance sheet, income statement, Schedule F)
Documents: Uploaded documents (invoices, receipts, contracts) for storage and AI-assisted processing
Task and Activity Data: Tasks, activity logs, alerts, draft actions
Inventory Data: Inventory items and records
Insurance Data: Insurance policies and claims
Contract Data: Contracts and related party information
Marketplace Data: Listings, favorites, and marketplace interactions
Feature Requests: Suggestions and upvotes for product improvements
User Settings: Language preferences and other configuration choices

2.2 Information Collected Automatically

Technical Data: IP address, browser type, device information, and log data
Usage Data: Features used, API requests, and interaction patterns
Session Data: Session identifiers for maintaining your authenticated state

2.3 Information from Third-Party Services

Authentication: We use Firebase Authentication. Firebase processes your sign-in credentials and provides us with a token containing your user ID, email, and related profile information.
Weather Data: When you use weather features, we request data from Open-Meteo based on coordinates you provide.
AI Processing: Document description, invoice extraction, livestock identification, and AI agent chat features may process your data through AI/ML services (e.g., Google Gemini) to provide functionality.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service
Authenticate users and manage access control
Process and store your farm, livestock, crop, field, equipment, building, inventory, insurance, contract, and accounting data
Enable AI-powered features (document analysis, invoice extraction, livestock identification, AI agent chat, genetic prediction)
Send transactional emails (e.g., farm member invitations)
Track email opens via tracking pixels when you receive emails from us (e.g., invitation emails)
Provide weather and soil condition data based on location
Improve the Service and develop new features
Respond to your requests and support inquiries
Comply with legal obligations and enforce our terms

4. Cookies and Similar Technologies

4.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the Service function properly and provide certain features.

4.2 Cookies We Use

Essential Cookies (Authentication)

Purpose: To maintain your logged-in state and authenticate your sessions
Provider: Firebase / Our authentication system
Data Stored: Session tokens, user identification
Duration: Session-based or as configured by the authentication provider
Necessity: Required for the Service to function. Without these cookies, you cannot remain logged in.

OpenReplay Analytics (Session Replay)

Purpose: To understand how users interact with the Service, diagnose issues, and improve user experience
Provider: OpenReplay (openreplay.com)
Data Collected: Session recordings, page views, clicks, navigation paths, and similar interaction data
Note: OpenReplay may set cookies to track sessions and maintain replay context
Opt-out: You may be able to disable analytics in your browser settings. Essential functionality will continue to work.

4.3 Managing Cookies

You can control cookies through your browser settings. Disabling essential authentication cookies will prevent you from using the Service. Disabling analytics cookies may limit our ability to improve the Service but will not affect core functionality.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

Service Providers: With vendors who help us operate the Service (hosting, authentication, AI processing, email delivery)
Legal Requirements: When required by law, court order, or government request
Protection of Rights: To protect our rights, your safety, or the safety of others
With Your Consent: When you expressly consent to sharing

Third-party services we use (e.g., Firebase, Open-Meteo, AI providers) have their own privacy policies governing their use of data.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us or deleting your account. Some data may be retained for legal, security, or backup purposes.

7. Data Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and secure authentication. However, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your credentials confidential.

8. Your Rights

Depending on your location, you may have rights to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request your data in a structured format
Object or Restrict: Object to processing or request restriction
Withdraw Consent: Where processing is based on consent
Complain: Lodge a complaint with a supervisory authority

To exercise these rights, contact us at the address provided below.

9. Children's Privacy

The Service is not intended for users under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

10. International Transfers

Your data may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights:

F4RM.io
Email: jf@f4rm.io

This Privacy Policy applies to the F4RM.io farm management platform and its associated services.